Shipping & Returns
On average we are able to process orders within 3-5 business days (M-F)
Your Order Has Shipped
Once we've processed your order, you'll receive a shipping confirmation email.
UPS transit time varies from 2-5 business days, depending on your location.
Economy shipping varies 5-8 business days.
Returns & Cancellations
We do not accept returns or exchanges.
Help us minimize our carbon footprint by shopping with a mindful approach & reach out to us with questions @ email@example.com
Buyers remorse? If we haven't shipped yet, email us at firstname.lastname@example.org to cancel your order.
Do you gift wrap?
Yes! We offer a scarf wrap that can be found in the gifts collection. Unlike paper wrap, the scarf wrap can be used by your receiver again and again. Add your items and scarf wrap to your cart. We will carefully arrange your items in an appropriate sized gift box and wrap the completed gift in the scarf wrap. Don't forget to leave your gift note at checkout. We'll transfer to a handwritten note. And of course, we never include a packing slip with gift orders.
Lost or Stolen Packages
If your package tracking history shows a lost package or that it has been re routed or not yet delivered after 5 business days, contact us at email@example.com We'll contact the courier on your behalf.
If your package has been delivered and stolen from your address, you'll need to contact your local police department to report your item stolen.
What if my order arrives incorrectly or damaged?
If your order arrives incorrectly or damaged, please email us the following items at firstname.lastname@example.org
1. Your name
2. Your order number
3. A picture of the shipping box and all it's contents
What are your shipping practices?
We use kraft paper + padding and corrugated cardboard padding so that all of our shipping components can quickly biodegrade or be recycled.
Please note that some of our vendors product packaging includes plastic. If you require a plastic free shipment and want to confirm your items will ship plastic free, don't hesitate to reach out to us at email@example.com
We've chosen quality, natural ingredients and materials for our products. We use them in our own homes with our families, we hope you enjoy them as much as we do.
Products with Multiple Lives
Our focus is to not just create sustainable goods that are made with responsible ingredients and textiles to also create products that can be used again and again.